a9bd Terms & Conditions
Please read all terms carefully before using this platform. They clearly set out your rights and responsibilities.
Introduction & Acceptance
These Terms & Conditions ("Terms") govern the use of the a9bd platform and all its services. When you register, log in, or use the platform in any way, you are considered to have automatically accepted these Terms.
a9bd is a secure and reliable online casino and betting platform, operated entirely in Bengali for players in Bangladesh. The platform uses SSL encryption technology to keep user data safe and follows a fair play policy.
Important: Do not use this platform without reading and understanding these Terms in full. If you disagree with any term, stop using the platform immediately.
1.1 Eligibility Requirements
To use a9bd, you must meet the following eligibility requirements:
- You must be at least 21 years old (for users aged 21 and above only).
- You must open an account in your own name and for your own use — not on behalf of anyone else.
- You must not have a history of being banned from a9bd.
- You must be capable of making informed and responsible decisions about gambling.
1.2 Changes to Terms
a9bd reserves the right to change, add to, or amend these Terms at any time. Changes will take effect from the date they are published. Users are advised to check this page regularly at their own responsibility.
Account Registration & Management
2.1 Single Account Policy
Each user may open only one a9bd account. Creating multiple accounts under the same identity is a violation of the rules and may result in all associated accounts being closed. If multiple accounts are to be operated from the same household, a9bd support must be informed in advance.
2.2 Accurate Information
You must provide truthful, complete, and up-to-date information at the time of registration. a9bd reserves the right to suspend or cancel accounts where false or misleading information has been provided. Contact the support team if you need to update your details.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing your login details with any third party is strictly prohibited. If you suspect unauthorised access to your account, contact the support team immediately.
2.4 Identity Verification (KYC)
a9bd may request documents for identity verification (national ID card, passport, etc.) at any time. Withdrawals may be put on hold until verification is complete. This process is in place to ensure user security.
2.5 Account Closure
You may request to close your account at any time. a9bd also reserves the right to suspend or permanently close any account for reasonable cause, particularly for rule violations, suspected fraud, or in accordance with responsible gaming policy.
Deposits, Withdrawals & Payment Policy
3.1 Deposit Methods & Minimum Amount
a9bd currently supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (for example: Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for each method is ৳300.
3.2 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, withdrawals may be delayed if identity verification has not been completed or if there is suspicion of unusual transactions.
Withdrawals can only be made to the same payment method used for the deposit. This is part of our security measures to prevent money laundering.
3.3 Account Currency
All transactions on a9bd accounts are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.
3.4 Erroneous Transactions
If funds are incorrectly credited to or deducted from an account due to a technical error, a9bd reserves the right to correct it. Attempting to take advantage of such errors may result in account cancellation.
Bonuses & Promotional Offers
4.1 Welcome Bonus
The a9bd welcome bonus is a 120% bonus on the first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 earns a ৳1,200 bonus — giving a total balance of ৳2,200; or depositing ৳34,000 or more earns the maximum ৳20,000 bonus — giving a total balance of ৳54,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. This applies only to the bonus amount — not to the original deposit. Example: if you receive a ৳1,200 bonus, you must wager a total of ৳1,200 × 15 = ৳18,000 before withdrawing any bonus winnings.
Please note: Wagering is calculated on the bonus amount only, never on the combined total of deposit plus bonus.
4.3 General Bonus Terms
- A specific promotion cannot be used to claim benefits more than once.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements have been met.
- If bonus abuse is suspected, a9bd reserves the right to cancel the bonus and investigate the account.
- Attempting to claim bonuses by creating multiple accounts will be treated as fraud.
- a9bd reserves the right to change or cancel any promotion.
4.4 VIP Program
The a9bd VIP Program has 5 tiers. Each tier comes with a weekly cashback benefit:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
You can move up to higher VIP tiers through regular and active play. Contact the support team for details on how tiers are determined.
Gaming Policy & Prohibited Activities
5.1 Fair Play Policy
a9bd believes in fair play. All games are powered by Random Number Generator (RNG) technology, which keeps every outcome completely impartial and unpredictable.
5.2 Prohibited Activities
The following activities are strictly prohibited and may result in account cancellation and forfeiture of winnings:
- Using software, bots, or automation to operate games.
- Intentionally exploiting any vulnerability or bug in the casino's services.
- Bonus arbitrage or bonus hunting activities.
- Using the platform for money laundering purposes.
- Gaining unauthorised access to another user's account.
- Attempting to complete identity verification with false or altered documents.
5.3 Disconnection
a9bd will not be held responsible if your internet connection is lost during a game. The last recorded result according to server logs will be considered final.
5.4 Betting Markets
a9bd offers sports betting markets across various sports including cricket, football, and kabaddi. Specific rules for markets and bets can be found on the relevant sport's page. a9bd reserves the right to void any bet placed in error.
Privacy & Data Protection
6.1 Data Collection & Use
a9bd collects users' personal data to improve services, verify identity, and ensure financial security. Data is never sold to third parties for commercial purposes. For more details, read our Privacy Policy.
6.2 Use of Cookies
Cookies are used for the smooth operation of the platform. By using the site, you are considered to have consented to the use of cookies.
6.3 Security Measures
a9bd uses SSL encryption technology to keep all financial and personal data secure. However, no method on the internet is 100% secure — users are advised to remain vigilant as well.
Responsible Gambling
7.1 Our Commitment
a9bd takes responsible gambling very seriously. This platform is for adults aged 21 and above only. Gambling should be a form of entertainment — not a guaranteed way to earn money.
7.2 Self-Exclusion & Limit Setting
Users can set their own deposit limits, betting limits, or session time limits. Temporary or permanent self-exclusion is also available if needed. See our Responsible Gaming page for details.
7.3 Protection of Minors
a9bd follows strict age verification procedures to prevent minors from accessing this platform. Keep your account details secure from younger members of your household.
Gambling carries financial risk. If you feel that gambling is having a negative impact on your life, contact our 24/7 support team.
Limitation of Liability
8.1 Service Availability
a9bd strives to provide uninterrupted service, but the service may be temporarily unavailable due to maintenance, technical issues, or other reasons. a9bd will not be liable for any losses in such circumstances.
8.2 Third-Party Content
Games displayed on a9bd are developed by third-party providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.). The relevant provider is responsible for any technical issues with their games.
8.3 Limitation of Loss
To the maximum extent permitted by applicable law, a9bd will not be liable for any indirect, incidental, or consequential losses. Total liability will in no circumstances exceed the total amount deposited by the user during the relevant period.
Intellectual Property & Ownership
9.1 Content Ownership
All content on the a9bd platform — logos, designs, text, graphics, software — is under the intellectual property rights of a9bd or its licensors. Reuse of any content without written permission is prohibited.
9.2 User License
a9bd grants users a limited, non-transferable license to use the platform for personal and non-commercial purposes. This license may be revoked at any time.
Dispute Resolution & Contact
10.1 Complaints Process
In the event of any dispute or complaint, contact the a9bd support team first. Our 24/7 live chat support and email support ([email protected]) provide service in both Bengali and English.
The support team will review the complaint and provide a resolution as soon as possible.
10.2 Final Decision
a9bd's decisions on game results, bet outcomes, and bonus-related matters will be considered final, unless clear evidence of a technical error is found.
10.3 Applicable Law
The applicable law of a9bd's governing authority will be followed in the interpretation and enforcement of these Terms.
Miscellaneous Terms
11.1 Entire Agreement
These Terms, together with the Privacy Policy and Responsible Gaming Policy, form the entire agreement between a9bd and the user. Any previous oral or written agreements are replaced by this document.
11.2 Severability
If any part of these Terms is found to be legally unenforceable, the remaining terms will remain in full effect.
11.3 Waiver
If a9bd does not enforce a particular term in a given situation, this will not be considered a waiver of the right to enforce that term in the future.
11.4 Language of Communication
a9bd supports communication in both Bengali and English. In the event of any dispute, the Terms written in Bengali will be considered the authoritative document.
Need Help?
If you have any questions about the Terms, our 24/7 support team is always ready to assist.
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